When receiving an item shipped via freight it is very important to inspect product for damage before signing delivery receipt. This ensures that the damages will be covered by the freight company. If product is damaged do not accept item and call us immediately. Inspect your purchase immediately upon delivery and contact us if anything is broken or missing. After 15 days of receiving the product we reserve the right to not fulfill claims of missing parts or pieces. After 30 days of receiving product, we reserve the right to not accept a return of the product for any reason.